What are users saying in their reviews of Toluna?

Users generally express a mix of sentiments about Toluna. They often praise the platform for its user-friendly interface and the variety of surveys available, which provides opportunities to earn rewards and gift cards. Additionally, many appreciate the community aspects of the site, which include creating polls and sharing opinions with other members. However, there is also criticism regarding the points system, as some users find it takes a long time to accumulate enough points to redeem rewards. There are instances where users report dissatisfaction with customer service and the frequency of disqualifications from surveys after significant portions have been completed. Overall, reviews reflect an appreciation for the engagement opportunities Toluna offers, tempered by frustrations related to reward redemption and survey participation processes.