What are customer reviews of Rocket Mortgage VA loans?

Customer reviews of Rocket Mortgage VA loans are generally positive, with many veterans and service members praising the company's efficient online application process, helpful customer service, and educational resources. Users often highlight the convenience of managing the loan application from the comfort of their own homes, along with appreciating the transparency offered through Rocket Mortgage's platforms. Particularly noted is how Rocket Mortgage simplifies the typically complex VA loan process, making it more accessible to those who have served in the military. While most feedback tends to lean towards satisfaction, as with any service, there are instances where customers have expressed concerns or faced challenges, such as navigating credit requirements or dealing with specific cases that may require more personalized attention. Overall, Rocket Mortgage has a strong reputation for providing VA loans with competitive rates and terms.