What do customers say in their reviews of Rocket Mortgage?

Customers generally express satisfaction with Rocket Mortgage, citing its convenient and user-friendly online platform, which allows for a quick and hassle-free loan application process. They often praise the company for its efficient customer service, responsive support staff, and the ability to easily track the status of their loan application. Additionally, customers appreciate the transparent lending process with clear explanations of terms and conditions. However, there are reviews where customers have mentioned higher fees or interest rates compared to competitors. Overall, the feedback tends to highlight the seamlessness of obtaining a mortgage but might include some critiques on cost aspects of the service.