QUESTION
How do I get a refund from ExpressVPN?
ANSWER
To get a refund from ExpressVPN, one must adhere to their 30-day money-back guarantee policy. Start by reaching out to their customer support team within 30 days of your subscription purchase. The most efficient way to contact them is through the live chat feature available on their website. You can also send an email explaining your desire for a refund. Provide any necessary details regarding the account and subscription to facilitate the process. Once they've confirmed eligibility for the refund, ExpressVPN will typically process it within 5 to 7 business days, crediting it back to the original payment method used during the purchase. It's important to note that if you purchased ExpressVPN through a third party, you might have to approach that vendor for refunds based on their policies.
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