QUESTION
What are the reviews for Quicken Loans?
ANSWER
Quicken Loans, which is now known as Rocket Mortgage, generally receives positive reviews for its customer service and the user-friendliness of its online lending platform. Customers appreciate the convenience of applying for a mortgage from the comfort of their own homes and the availability of helpful tools to guide them through the loan process. While there are occasional criticisms related to understanding the terms and fees of the loan products offered, overall, customers often report satisfaction with the loan options and interest rates provided by Quicken Loans. The company's strong reputation in the industry is further underscored by their high ranking in customer satisfaction surveys among primary mortgage originators.
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