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QUESTION

Why was Peloton equipment recalled?

ANSWER

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Peloton equipment was recalled due to safety concerns after reports of injuries and, in a tragic incident, the death of a child. Specifically, the Peloton Tread+ treadmills were subject to recall because people, children, and pets could be pulled underneath the rear of the treadmill, posing a significant risk of injury or death. This led to multiple incidents and resulted in urgent warnings from the United States Consumer Product Safety Commission (CPSC). The company initially resisted the CPSC's call for a recall but eventually complied and offered full refunds for the returned treadmills, also stopping their sale and distribution and working on corrective actions to ensure consumer safety.


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04.19.2024
PELOTON RECALL

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