What are customer reviews for Intelius?

Customer reviews for Intelius vary widely, as with most services that offer background checks and personal information searches. Some users appreciate the comprehensive reports, including contact information, address history, and criminal records, that can help in reconnecting with long-lost friends or conducting due diligence when hiring. Others find the service useful for checking on potential dates or neighbors. However, there have also been complaints regarding billing practices; some customers report difficulty canceling subscriptions or disputing charges. Additionally, a segment of reviews may highlight inaccuracies in the data provided or frustration over outdated information. It is not uncommon for people to express dissatisfaction with customer service when trying to resolve these issues. Despite mixed feedback, Intelius continues to be used as a resource for obtaining personal information within the bounds of privacy laws.