What do customers say about ID Shield in their reviews?

Customers generally express their satisfaction with ID Shield's comprehensive identity protection services and appreciate the peace of mind it provides. They often praise the prompt alerts and updates on potential threats to their personal information, enabling them to take timely action. The customer service is frequently highlighted as helpful and responsive, addressing concerns and guiding users through any necessary steps to resolve issues. Additionally, reviewers value the extensive coverage and affordable pricing options offered by ID Shield, finding it a cost-effective solution for guarding against identity theft and fraud. The mobile app’s user-friendly interface is another point of positive feedback, making monitoring credit scores and managing alerts convenient for users. However, as with any service, there are occasional mentions of limitations in the services or challenges with specific features that some customers feel could be improved upon.