What are common complaints about ID Shield?

Common complaints about IDShield, a identity theft protection service, often revolve around issues such as the perceived value of the service versus its cost, the efficiency of their customer support, and the user experience with their app or website. Some customers report that the alerts they receive are not as timely or comprehensive as they expect, leading to doubts about the thoroughness of monitoring services. In cases where IDShield is expected to assist in resolving an identity theft issue, clients occasionally express dissatisfaction with the level of support provided or the speed of resolution. Moreover, misunderstandings regarding the scope of coverage in their plans can also lead to frustrations among customers who might have expected certain features that are not included in their selected package.