QUESTION
How can I cancel my OurTime subscription?
ANSWER
To cancel an OurTime subscription, one must navigate to the 'Settings' section on the OurTime website, which is accessed by clicking their profile picture in the top right-hand corner. From there, select 'My Account' from the menu and locate the 'Account Status' section. Click on 'View Account Status,' and then follow the link to 'More Account Status Changes.' One can then click on 'Remove Automatic Renewal.' Upon doing so, you will be prompted to confirm your choice. Make sure to follow through with any additional instructions to ensure that your subscription is fully canceled. It's advisable to document this process for reference, should any issues arise later with billing. If you've subscribed through a mobile app, you may need to cancel through the appropriate app store's subscription management system instead.
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