How does the ExpressVPN 30-day money-back guarantee work?

ExpressVPN provides customers with a 30-day money-back guarantee to ensure satisfaction with their VPN service. This guarantee allows users to try out the full-featured version of ExpressVPN risk-free for up to 30 days. If within this period a customer decides that the service isn't right for them, they can cancel their subscription and request a refund. To initiate the refund process, one simply needs to contact ExpressVPN's customer support team. The team is available around the clock through live chat or email. After verifying the account details, they will process the refund, which typically reflects in the customer’s account within a few days. It should be noted that this guarantee is designed as a safety net for new customers and is indicative of ExpressVPN's confidence in the quality of their service.