QUESTION
What are some reliable sources for mortgage reviews?
ANSWER
When seeking reliable sources for mortgage reviews, it is advisable to consider well-established financial websites like Bankrate and NerdWallet, which offer comprehensive reviews on various lenders alongside user ratings. These sites employ financial experts who analyze and present the strengths and weaknesses of different mortgage providers based on numerous criteria such as interest rates, fees, customer service, and loan options. Additionally, the Consumer Financial Protection Bureau (CFPB) maintains a database of consumer complaints that can help gauge customer satisfaction levels with specific lenders. J.D. Power's annual mortgage origination satisfaction study is another resource that ranks mortgage originators based on customer satisfaction surveys. It is also beneficial to check with rating agencies such as Better Business Bureau (BBB) for accredited businesses and their track records. Forbes Advisor is known for providing trustworthy rankings and insights into various financial products including mortgages. These reputable resources can provide a balanced view of a lender's reputation and performance in the industry.
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