Why is messaging disabled on Ashley Madison?

Messaging on Ashley Madison may be disabled for several reasons, including maintenance or updates to the platform's messaging system, actions taken against a user's account due to violations of terms of service, such as reports of inappropriate behavior or suspicious activities, or limitations placed on unpaid accounts if the site operates under a freemium model where only paying customers have full access to messaging features. It could also happen as a safety measure following a security concern to protect user data and privacy. To address any specific case, it would be best to check with Ashley Madison's customer support or review their current policies and user agreement.