What do customers say in their reviews of Ashley Madison?

Customers generally share mixed reviews about their experiences with Ashley Madison. Many users praise the site for its discretion and the variety of options it offers for people seeking non-traditional dating experiences. On the positive side, individuals often appreciate the platform's privacy features and the ease of connecting with others looking for similar relationships. However, there are also numerous negative reviews that highlight concerns with fake profiles, privacy breaches, particularly the notorious 2015 data leak, and dissatisfaction with the credit-based system for initiating conversations with potential matches. Other points of criticism include customer service issues and the perception that the site may not deliver on its promises for discrete extramarital engagements. Despite the contrasting feedback, Ashley Madison remains a widely recognized name in the realm of online dating services dedicated to married individuals or those in committed relationships looking for affairs.